Shipping Information
Here's what you need to know about our shipping policies:
Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Next-day delivery for orders placed before 3 PM.
Shipping Costs
Shipping costs vary based on your location and the shipping method selected. The exact shipping fee will be calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our website or the carrier's website.
Delivery Issues
If you experience any issues with your delivery, please contact our customer support team at:
Email: contact@nebullaumbra.com
Phone: +62-9677-2426-54